Employment and Careers
How do I apply for a job at Red Lobster?
If you’re thinking about a career at a restaurant or our Restaurant Support Center in downtown Orlando, please visit our Careers section.
Who do I call with questions about Red Lobster benefits and pay?
If you’re a current or former employee, please call 800-762-5637 and follow the prompts so we can connect you to the right person.
I need verification of employment. Who do I call?
For employment verification, call The Work Number at 800-367-5690 or visit theworknumber.com. Make sure you use Red Lobster’s employer ID number: 16684.
How can I request donations for my organization?
We’re always looking for ways to give back to our communities. In a perfect world, we’d help everyone, but our resources are limited so we focus on nonprofit, charitable organizations that align with our core values of Respect, Integrity, Genuine Caring, Hospitality and Teamwork. If you think your organization is a good fit, please send your request in writing to RedLobsterDonations@redlobster.com.
What is the RL Shares program?
Every week, we donate unused, wholesome food to local food pantries and organizations. Since RL Shares started in 2003, we’ve donated about 20 million meals.
How do I buy a Red Lobster gift card?
To send a gift card via postal mail or by email, please visit our Gift Cards page If you’re sending a last-minute gift, we recommend getting an eGift Card for immediate delivery. Please note that Red Lobster gift cards can only be used in the U.S.
How do I use my Red Lobster eGift card?
When you receive your notification via email or mobile phone, you can view your eGift Card by clicking the "Activate your eGift Card" button. There are two ways to use your eGift Card:
- Print it: Click the "Print your gift card" button. Please be sure your printer is switched on and connected to your computer. Once your gift card has been printed, it can be used at any participating Red Lobster.
- Save it to your mobile device: Just show the eGift card on your device when you pay your check.
- Please note that Red Lobster gift cards can only be used in the U.S.
- How do I check on my gift card order?
How do I check my gift card balance?
Please call 877-720-6601 or click here
Nutrition and Allergies
Where can I find information about nutrition and food allergens?
Most questions about nutritional content and food allergens can be answered on our Nutrition and Allergy Info page. You can see calories, cholesterol, fat and more for every dish by using our Interactive Menu. You can also download a PDF of this information. For information on common food allergens, please click here.
I know what I want to order, but I want to know my meal’s calorie content and other nutrition. How can I get this information?
To see nutrition facts for your entire meal from start to finish, use the Nutrition Calculator found here.
How do I find allergy information for the menu?
Be sure to ask your server for specific allergen info for your order. You can also use our Food Allergy Wizard and our downloadable Allergen Guide to see which allergens are in which dish. Because recipes sometimes change, we update the allergen guide regularly. Please note the effective date printed on the guide and check our site for the latest version. You can also get a copy at your local Red Lobster.
What if the allergen I’m looking for isn’t listed?
If you’re a guest with a question, please call us at 1-800-LOBSTER (1-800-562-7837) Monday through Friday, 10am – 1pm and 2pm – 5pm Eastern Time.
Fresh Catch Club
How do I join the Fresh Catch Club?
Sign up with this simple form, and you’ll hear about upcoming events, specials and offers. Please use only one email address per person.
Will I receive a Fresh Catch Club membership card?
There’s no need for a card. All offers will go to the email address you provided, so make sure you’re using an email you check often. You should also add us to your address book so our emails don’t end up in your junk folder.
Will I get any special offers for my birthday if I become a Fresh Catch Club member?
Yes, you’ll just need to sign up and receive your confirmation email at least seven days before your birthday.
How do I use a coupon I received?
Just print the coupon or use your mobile device to show the coupon to your server before you order. Most coupons will have a dollar amount off with the purchase of two qualifying entrees, or half value for buying one qualifying entrée. If you have a question, your server will be happy to go over the terms of the coupon before you order.
- I haven’t gotten my Fresh Catch Club offers or coupons. What do I do?
I can’t print my coupon. How do I redeem it?
Simply show the coupon to your server on your phone or other mobile device.
How do I change my email address for the Fresh Catch Club?
Simply sign up again using your new email address.
- How do I unsubscribe from the Fresh Catch Club?
Discounts and Coupons
Does Red Lobster offer dining discounts for select groups?
Although we don’t offer a dining discount for select groups, we sometimes run coupons in the supplement section of local newspapers and for members of the Fresh Catch Club. Members are often the first to get these coupons, so you may want to sign up today.
How do I get Red Lobster coupons?
Simply sign up for the Fresh Catch Club and you’ll get coupons, a special birthday offer and news about Red Lobster events.
What is the mailing address for your headquarters?
You can reach us at P.O. Box 4969, Orlando, FL 32801-4969.
- Does Red Lobster offer franchise opportunities?
Where can I buy Cheddar Bay Biscuit® Mix?
You can find our signature biscuit mix at Walmart, Sam’s Club and most grocery stores. For questions call Continental Mills at 800-457-7744
Do you have a catering menu?
We offer party platters in two sizes. You can choose from Chilled Cocktail Shrimp, desserts (Chocolate Wave, New York Style Cheesecake with Strawberries) and our siganture Cheddar Bay Biscuits. For further information, please contact the manager at your local Red Lobster.
How do I see hours of operation, driving directions and menu prices?
You can get this information by choosing a specific restaurant with our restaurant locator, found at the top of every page:
- Set your location. You can use your current location or type in a city, state/province or zip/postal code. For a list of every Red Lobster in your state, just enter the state name.
- Enter your city or Zip code to see a list of Red Lobsters within 50 miles of that area.
- Select a restaurant to see its address, phone number, hours and menus with pricing. If no locations are found, it means we don’t have any restaurants within the radius you selected, so you may want to expand your search area.
What if I can’t find the answer to my specific question?
If you’re a guest with a question, please call us at 1-800-LOBSTER (1-800-562-7837) Monday through Friday, 10am – 1pm and 2pm – 5pm Eastern Time. For business inquiries, please call 407-734-9000, Monday through Friday 9 – 5pm Eastern Time.
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