Our Commitment to Quality
Our top priority is to always serve our guests the highest-quality seafood.
This commitment begins with quality control and safety standards that have been recognized as being the best in the restaurant industry. Our Quality Assurance Team – a dedicated team of experts – work alongside our seafood procurement team and with the world’s best fresh fish distributors. The team performs multiple seafood safety checks before and after our seafood arrives at any one of our nearly 700 Red Lobster restaurant to ensure you get top-quality seafood every time you dine with us.
Further, we partner with both government and independent food safety organizations like the Food & Drug Administration (FDA) and the Global Food Safety Initiative (GFSI) to ensure the safety of the seafood we serve.
We also know where our seafood comes from. We only source the highest-quality seafood from cold and warm water regions, whether it’s live lobster from the coast of New England, fresh salmon from Norway or one of many wild-caught fresh fish from the Atlantic and Pacific oceans.
Our commitment to quality goes hand-in-hand with our commitment to sustainable fishing and farming practices. Partnering with organizations like the National Fisheries Institute (NFI) and the Global Aquaculture Alliance (GAA), Red Lobster is committed to helping protect the sustainability of the world’s seafood supply. We refuse to serve endangered or over-fished species, such as Chilean sea bass, and participate in conservation efforts like never selling live lobsters that are larger than four pounds.
What’s more, our seafood only comes from certified, sustainable farms. We require our suppliers to be certified by the Aquaculture Certification Council (ACC) to having been produced according to Best Aquaculture Practices as established by the Global Aquaculture Alliance (GAA).
We invite you to come in and experience our commitment to quality for yourself. Whether it’s choosing your favorite fresh fish from our “Today’s Fresh Fish” menu, or selecting your favorite seafood to be prepared over our wood-fired grill, Red Lobster is the place you can enjoy fresh, delicious seafood now and for generations.