Red Lobster

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Management Benefits
Immerse Yourself in the Management Experience

Every Red Lobster manager is part of a team that makes up the nation's largest casual dining seafood restaurant. Red Lobster is great food and fun. Our passion is hospitality, over-the-top performance, and creating a legacy of greatness that endures and prospers for generations to come.

Behind you from the beginning
We invest in your future. Only the best restaurants are selected to train our managers. Your career development is important to us. It is the key to our success.

Restaurant Manager Teamwork

13 Weeks to an extraordinary career
As a manager in training (MIT), you begin with an intensive 12-week comprehensive in-restaurant training program. It's hands-on training supplemented with projects, activities and videos that gives you over-the-top preparation to be confident, successful and grow. You'll finish up with one week of classroom training at the Restaurant Support Center in Orlando, FL. Our program is recognized as one of the industry's Top 10 training programs.

Looking ahead
As your management career progresses, you'll receive specialized training and ongoing refreshers that keep you up to speed.

MIT Training Program

Red Lobster MIT Program
The Red Lobster MIT Program is a jam-packed, 13-week training program that turns managers-to-be into effective and confident managers. MITs learn all crew member positions and management skills for both the heart of house (HOH) and the front of house (FOH).

· Orientation (1 day)

· Crew member training (8 weeks)

· Managing the heart of house (2 weeks)

· Managing the front of house (2 weeks)

· Classroom training at the Restaurant Support Center in Orlando, FL (1 week)

MITs must be able to:

· Know what resources and equipment are needed to perform each task

· Perform each task and recognize "accurate" performance in others

· Train each task to others

Red Lobster is proud to be a leader in recognizing the value that diversity offers throughout the restaurant industry.
Read more about our diversity policy.

 

Class Week in Orlando
During the 13th week, MITs attend a class filled with fast-paced learning and fun. By the end of this week, MITs will be able to:
• Create an over-the-top guest experience by providing hospitality you can taste and touch, talk comfortably with guests and handle guest situations
• Create a positive work environment by motivating, praising and providing feedback to crew
• Maintain an environment of respect by recognizing and preventing behaviors that could be sexual harassment
• Hire over-the-top crew members using the crew selection process
• Apply coaching techniques to improve crew performance and use the progressive discipline system consistently
• Effectively manage labor during volume
• Know who to call for what at the Restaurant Support Center
• Recognize great food as it leaves the line
• Maintain a safe work environment by following Darden security policies and procedures
• Apply Our Compass every day with crew, guests and other stakeholders
• Practice leadership behaviors to provide clear direction and unwavering support